Unplanned downtime is most frustrating and costly. We at FirstComm strive to response promptly to attend to the faults. In the unfortunate event that you suffer a complete system down that is having a major impact on your business, we can be on site within 2 hours (main island Singapore).
The common problems we can help you to troubleshoot or rectify:
Network Troubleshooting: Trace & repair damaged cable, protect cables from rodents/pests, loose connections from faulty connectors or improperly plugged cables, identify corroded cables/wires, diagnose failed or failing routers/switches, network looping issues, etc.
Telephone System Faults: Poor call quality, no dial tone, 1-way audio, dropped calls, crosstalk or other interference, phone set or system faults or PBX down.
CCTV Issues: Poor or fuzzy video, alarm sound from NVR, NVR not recording, camera/NVR offline, remote access on mobile app not working, camera or NVR down.
Door Access System: locked-out of premise, physical damage to locks, loose brackets, power backup failure during power failure or malfunctioning EXIT button or readers.
At our company, we pride ourselves on providing prompt and reliable technical support services to help businesses maintain their communication and security systems. Contact us today to learn more about our technical support services and how we can help keep your business running smoothly.
For over 10 years, we have been cabling or wiring contractor to systems integrators and main contractors in Singapore. Call us for your cabling needs - office networks to residential telephone wirings. We lay normal copper CAT5E/CAT6/CAT6A, multi-core cables to fibre cables. Major contractors prefer our flexible arrangement - work during off hours or over the weekends.
Types of cabling works:
Telephone cabling is an essential component of any communication system. Whether you run a small business or a large corporation, having a reliable telephone system is crucial for your daily operations.
We offer a range of telephone cabling services, including:
New Telephone Cabling Installation: We can install new telephone cabling systems from scratch for new premise, ensuring that your business has the infrastructure it needs to support its communication requirements. In fact, we can offer you a complete cabling, PABX system installation/relocation/programming to coordinating with your preferred service provider to ensure the infrastructure and services are ready when you moved in.
Telephone Cabling Upgrades: We can upgrade your existing telephone cabling system to improve its performance and reliability. This can include replacing outdated cables or equipment, adding new lines, or reconfiguring your system to meet your current needs. Or just to support your staff movement within the premise.
Telephone Cabling Repair: We can quickly diagnose and repair any issues with your telephone cabling system, ensuring that your business doesn't experience any downtime.
Telephone Cabling Maintenance: We can provide ongoing maintenance and support for your telephone cabling system, including regular inspections, cleaning, and repairs.
Having a reliable network infrastructure is essential for businesses of all sizes. For over 20 years, we have been providing professional network cabling services that help you optimize your communication infrastructure and ensure that your business runs smoothly.
We offer a range of network cabling services, including the installation, repair, and maintenance of:
Copper Cabling: Copper cabling is a popular choice for local area networks (LANs) and can support data speeds of up to 10Gbps. We use high-quality copper cables, such as Category 5e, 6, and 6a (CAT5e/CAT6/CAT6a) to ensure optimal performance and reliability.
Fibre Optic Cabling: Fibre optic cabling is ideal for high-speed data transmission over longer distances. We use single-mode and multi-mode fibre optic cables to provide fast and secure connections between your network devices.
WiFi Access Points: We can install and configure WiFi access points to provide wireless connectivity throughout your business premises. Our technicians ensure that your WiFi network is secure and optimized for maximum performance.
Labelling: We label all cabling and patch panels for easy identification and troubleshooting. Our labelling system includes cable labels, faceplate labels, and patch panel labels.
Terminations at Server Racks: We terminate all cabling at server racks using high-quality connectors, ensuring that your network devices are connected securely and efficiently.
Overhead Cable Tray: We can install overhead cable trays to provide a safe and organized route for your network cabling. This minimizes cable clutter and makes it easier to identify and troubleshoot issues.
Using Conduits: We use conduits to protect and organize cabling, particularly in areas where cables are exposed to environmental hazards or need to be run through walls or ceilings.
Fiber optic cabling is typically needed when high-speed data transmission is required over long distances or in environments where electromagnetic interference is present. Fibre optic cable installation is preferred over structured cabling because it can be run further and at faster speeds than typical Category cable. It provides an added level of future proofing your network.
Types of fibre installation
We understand your need to lose little productivity time. We move for you after work hours and do all the coordination with Singapore telco operators – SingTel, Starhub, etc – for a smooth switch-over. For your office relocation, we’ll dismantle and transport existing systems to prepping your new premise.
The system relocation work we do include:
First Communications & Services Pte Ltd (FirstComm) is a Singapore-based office telephony, security & surveillance solutions reseller. We provide office telephone (PABX/IP PBX), CCTV & door access systems and also relocations and fault rectification services of these systems. Our solution partners include Grandstream, Panasonic, NEC, Hikvision, Dahua, Longse, ZKTeco, Soyal and Trendnet. Other services include telephone & network cabling using CAT5E/6/6A & optical fiber.